CONDITIONS OF ENTRY
Forging a ticket to the event will result in immediate rejection. UD reserves the right to refuse entry if a patron has been previously ejected from one of their events. It is the sole discretion of UD to allow banned patrons to attend future events. UD has the right to pursue legal action if banned patrons continue to attempt to flout their ban.
For the safety of all patrons, it is a condition of entry that all patrons submit to being searched (pat down of persons, metal detection of persons or physical inspections of bags and containers) upon entry and throughout the event. In the event a patron refuses to submit to a search:
- On entry – the patron will be refused entry without a refund,
- During, and within the confines of the event – the patron may be removed from the event without a refund.
Security staff are trained in managing the cultural sensitivities associated with searches and suitable facilities will be provided to conduct searches in a manner that enhances the safety of the event whilst managing the cultural sensitivities associated with these activities. Patrons have the right to refuse a search, however those that do so acknowledge they will be excluded (through refusal of entry) or removed from the event without refund.
If you believe you have been treated unfairly, or inappropriately, please contact us within two weeks of the events end date with security ID – event staff details.
important festival information – condition of entry